What is Here4TN?
Here4TN, powered by Optum, is here for all State of Tennessee employees and their dependents. It’s not your traditional “employee assistance program.” It’s a friendly and confidential service that provides a wide range of resources for any life situation, including: EAP, WorkLife services, behavioral health, substance use treatment and more.
Who is eligible for EAP benefits?
- State and Higher Education: EAP services are available to all benefits-eligible employees and their eligible family members, even if they are not enrolled in medical insurance. Note – The five EAP visits per year, per issue are per individual. Members are ineligible for EAP visits while they are currently receiving Behavioral Health services.
- Local Ed and Local Gov: EAP services are available to employees who are enrolled in medical insurance. Dependents are eligible even if they are not enrolled in medical insurance. Note – The five EAP visits per year, per issue are per individual. Members are ineligible for EAP visits while they are currently receiving Behavioral Health services.
Who is eligible for Behavioral Health benefits?
- All members (employees and dependents) enrolled in medical insurance are eligible for Behavioral Health benefits.
Are services confidential?
Yes. We keep all records confidential in accordance with federal and state laws. We will never share your personal records with your employer, or anyone else, without your permission.
How do I find providers who are covered?
Simply click the “Find a Provider” link to search for covered providers and facilities or see if your current provider is covered.
How do I submit a claim?
In most cases, your network provider will submit claims. If you or your dependents use a behavioral health clinician not in our network, you can easily submit an online claim for payment.