What is Here4TN?
Here4TN, powered by Optum, is here for all State of Tennessee employees and their dependents. It’s not your traditional “employee assistance program.” It’s a friendly and confidential service that provides a wide range of resources for any life situation, including: EAP, WorkLife services, behavioral health, substance use treatment and more.
Who is eligible for benefits?
All State of Tennessee employees and their dependents are eligible. However, behavioral health benefits are only available to those enrolled in a Public Sector medical plan. If you are not enrolled in a Public Sector medical plan, you are still eligible for all of the services available online and over the phone, as well as five no-cost in-person sessions with an EAP provider. Members are ineligible for EAP visits while they are currently receiving Behavioral Health services.
Are services confidential?
Yes. We keep all records confidential in accordance with federal and state laws. We will never share your personal records with your employer, or anyone else, without your permission.
How do I find providers who are covered?
Simply click the “Find a Provider” link to search for covered providers and facilities or see if your current provider is covered. Click here to learn more about searching for a provider.
How do I submit a claim?
In most cases, your network provider will submit claims. If you or your dependents use a behavioral health clinician not in our network, you can easily submit an online claim for payment.